FAQs
Installation Services
It depends on the product type. Should you have any questions, please call NAM YANG customer hotline at (852) 2791 5690.
It depends on the product type. A new installation of some products requires an on-site check-up quotation. Should you have any questions, please call NAM YANG customer hotline at (852) 2791 5690.
Some specific models include a standard installation. For details, please call NAM YANG customer hotline at (852) 2791 5690.
The suppliers of some specific models will need to do a pre-location check before arranging delivery. Customer service will contact you to make the relevant arrangements.
Yes. Unless it is a special situation, there’s no extra charge for standard installation. Should you have any questions, please call Nam Yang customer hotline at (852) 2791 5690.
The installation charge depends on the product type and where the air conditioner is to be installed. Should you have any questions, please call NAM YANG customer hotline at (852) 2791 5690.
The installation of split type air conditioner requires an on-site check-up quotation. The NAM YANG customer service will contact you to follow up prior to installation. Should you have any questions, please call NAM YANG customer hotline at (852) 2791 5690.
For wall installation service, it depends on the product. Some of the wall mounts can be purchased at Nam Yang. Should you have any questions, please call the Nam Yang customer hotline at (852) 2791 5690.
Yes. Unless it is a special situation, there’s no extra charge for general installation. Should you have any questions, please call the Nam Yang customer hotline at (852) 2791 5690.
Some specific model types of washers can be adjusted. Should you have any questions, please call the Nam Yang customer hotline at (852) 2791 5690.
An on-site check-up quotation will be required for any new installation. Should you have any questions, please call Nam Yang customer hotline at (852) 2791 5690.
For specific models of water heaters, a free standard installation service is included. Should you have any questions, please call Nam Yang customer hotline at (852) 2791 5690.
Yes. Unless it is a special situation, there’s no extra charge for standard installation. Yes. Unless it is a special situation, there’s no extra charge for standard installation. Should you have any questions, please call NAM YANG customer hotline at (852) 2791 5690.
1. The standard installation of non-cement air conditioner chassis includes a U-type white aluminum bracket with arm barriers and a 3-metre drain pipe
2. An electricity source must be provided by the customer which should be within half a metre of the air conditioner. Extra fees will be charged if our team needs to arrange an electricity socket.
3. The air conditioner can only be installed in a stable window or air conditioner base with enough space.